Lori Strohl, LUXE Villas and Retreats

Privacy Policy

Last Updated: November 4, 2025

Welcome to LUXEvillasandretreats.com (“Company,” “we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.LUXEvillasandretreats.com or use our services (collectively, the “Services”).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide Directly

When you:

Submit an inquiry or booking request
Fill out a form or questionnaire
Subscribe to our newsletter or updates
Contact us by phone, email, or chat

You may provide:

Name, address, email, phone number
Travel preferences, special requests, dietary or mobility needs (if applicable)
Payment details (via secure payment processor)
Any other personal data you voluntarily share with us

b. Information Automatically Collected

When you visit our site, we automatically collect certain data such as:

IP address
Browser type and version
Device information
Pages visited, time spent, and navigation patterns
Cookies and tracking technologies (see Section 8)

c. Third-Party Sources

We may receive limited information from:

Partner villa agencies or property owners (for booking coordination)
Travel affiliates, marketing partners, or referral platforms
Payment processors for transaction verification

2. How We Use Your Information

We use your information to:

Process and manage villa bookings or concierge requests
Communicate with you about your stay, itinerary, or services
Provide personalized recommendations and support
Send confirmations, invoices, and updates
Improve our website, marketing, and client experience
Comply with legal obligations or resolve disputes

We will never sell or rent your personal information.

3. Sharing and Disclosure of Information

We may share limited personal information with:

Property owners, villa managers, or local partners to fulfill your booking
Third-party vendors assisting with services (e.g., drivers, chefs, guides)
Payment processors, as needed for transactions
Professional advisors (legal, accounting)
Authorities, when required by law

All partners and vendors are required to handle your data securely and use it only for the intended purpose.

4. Data Retention

We retain your information only as long as necessary to:

Fulfill your booking or requested service
Comply with tax, legal, and accounting obligations
Improve our operations and client experience

When no longer needed, your information will be securely deleted or anonymized.

5. Data Security

We take appropriate measures to protect your data from unauthorized access, loss, or misuse.
This includes:

SSL encryption on our website
Secure data storage and restricted staff access
Use of reputable payment gateways

However, no online system can guarantee absolute security, so please share information responsibly.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information
Withdraw consent at any time
Object to or restrict certain data processing
Request a copy of the data we hold about you

You can exercise these rights by contacting us (see Section 12).

7. Cookies and Tracking

Our website uses cookies to:

Enhance user experience and site functionality
Track analytics (e.g., Google Analytics)
Improve marketing and retargeting

You may choose to disable cookies in your browser settings, though some site features may not function properly.

8. Email Communications

By subscribing to our newsletter or contacting us, you consent to receive occasional emails about new properties, promotions, or concierge updates.
You may unsubscribe at any time by clicking “unsubscribe” in the email footer.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover we have inadvertently collected such data, we will delete it immediately.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact:

Lori Strohl, LUXE Villas and Retreats
Email: Lori@LUXEvillasandretreats.com
Phone: 484-560-7306

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Please review it occasionally to stay informed.